Contact ukplanningportal.org/
Contact our editorial team for website corrections, source updates, link issues, accessibility reports, and feedback about our UK planning information pages.
Contact ukplanningportal.org/
Use this page to contact the editorial team about website corrections, broken links, outdated council information, accessibility problems, privacy questions, or suggestions for improving our UK planning guides.
Email: contact@ukplanningportal.org
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What We Cannot Do
We cannot submit a planning application for you, pay Planning Portal or council fees, decide whether permission is required, approve a proposal, change a council record, remove an objection, guarantee an appeal outcome, or contact a local planning authority on your behalf.
For Planning-Specific Questions
If your message concerns a specific property, proposal, refusal, enforcement notice, appeal deadline, neighbour objection, conservation area, listed building, or building control matter, contact the relevant local planning authority or a qualified professional. You can still report an issue with our page, but official account or case decisions must come from the official body.
Best Reasons to Contact Us
| Reason | What to Include | What We Can Do |
|---|---|---|
| Broken official link | Our page URL, council name, and the broken link | Manually check and replace it with a better official source if available |
| Outdated council details | Council name, official source link, and the detail to update | Review and update the page if the source confirms the change |
| Map or address issue | The page URL and correct official address or map reference | Check the official council contact page and update our display if appropriate |
| Accessibility issue | Device, browser, page URL, and problem description | Improve layout, labels, readability, or mobile usability where possible |
Do Not Send Private Documents
Do not send planning drawings, private legal documents, identity documents, payment details, passwords, enforcement notices, medical information, or neighbour personal data unless specifically needed for a website correction and safe to share. For case-specific issues, send documents only through official council or professional channels.