Search, Track, Comment, Apply or Report Through the Right Shropshire Planning Route
Use this page as a practical task board for Shropshire Public Access: search cases, use map search, comment before the deadline, track updates, apply safely, check validation, avoid CIL mistakes and report breaches with complete evidence.
Choose one action. Each card jumps to the exact checklist, official link and common mistake to avoid.
Which Shropshire Planning Website Should You Use?
| User task | Correct route | What it solves |
|---|---|---|
| View a planning application | Shropshire Public Access | Current/historic applications, progress, documents, appeals and decisions. |
| Comment on an application | Public Access account | Online comments require registration and are automatically acknowledged by email. |
| Get alerts | Saved search / tracked application | Email notifications for updates, final decisions and later appeals. |
| Submit a new application | National Planning Portal | Online form, document upload and fee payment. |
| Check permission first | Do I need permission + LDC | Checks permitted development and gives formal certainty route. |
Open the Correct Official Shropshire Planning Link
🔎 Public Access Register
Applications, appeals, enforcements, property search, map search and weekly/monthly lists.
Open Register📘 Viewing Applications
Register features, saved searches, tracking, email notifications and document-use warning.
Read Search Help💬 Commenting Guidance
Site notices, no neighbour letters, material considerations and non-planning points.
Comment Rules❓ Commenting FAQs
Registration, 21 days, published comments, acknowledgements and area contacts.
Comment FAQs📤 Submit Application
Planning Portal, application fees, payment routes, minerals exception and postal route.
Apply Guidance✅ Submission Requirements
Local list, validation checklist and Validation Team email.
Submission Help📄 Validation Checklist PDF
National/local requirements, file rules, plans, technical reports and invalid-risk checks.
Open Checklist PDF🏠 Do I Need Permission?
Permitted development, consent type and lawful development certificate route.
Check Permission⚠️ Report a Breach
Planning-matter check, permission check, evidence list and enforcement email.
Report BreachShropshire Planning Portal Search: Best Order
Use reference first
Best input is the application reference from a site notice, parish agenda, email, agent document or decision letter.
If no reference, simplify
Try postcode, one address line, road, village, farm name, property name, parish, or proposal words such as extension, barn, solar, tree, dwelling or change of use.
Use the right tab
Use Simple Search for quick lookups, Advanced Search for filters, Weekly/Monthly Lists for recent activity, Property Search for one address, and Map Search for land.
Check record type
Public Access can show applications, appeals and enforcement records. Confirm the record type before quoting or commenting.
Map Search, Property Search and Weekly Lists
Best for rural sites, farms, hamlets, unnamed land, lanes, parish edges and applications where the address does not match postcode search.
Best when you know the exact property and want a planning-history style route for one site.
Best when you want newly submitted or recently decided applications without a reference.
Use this when searching formal enforcement action rather than a normal planning application.
When You Need a Shropshire Public Access Account
| Task | Login needed? | What to do |
|---|---|---|
| Search applications | No | Use keyword, reference, postcode, address, map or weekly list. |
| Open documents | Usually no | Open the application record and use Documents. |
| Comment online | Yes | Register, log in, open the application and use Comments. |
| Save search | Yes | Create a search profile and select email notifications. |
| Track application | Yes | Track the record to receive progress, decision and appeal updates. |
Account and timeout fixes
- If registration email does not arrive, check spam and trash first.
- If password reset fails, an unused account may have been removed; register again.
- For long comments, type outside Public Access first and paste into the comment box.
- If logged out during drafting, the portal may retain the comment in that browser’s cookies for up to two days on the same machine.
- Do not switch device/browser mid-comment if you are relying on the cookie-retained draft.
What to Read Before You Comment, Buy or Build
Comment, Object or Support Before the 21-Day Deadline
Do not wait for a neighbour letter
Shropshire says neighbour notification letters are no longer issued. Applications are publicised by site notices and press notices where applicable.
Register before commenting
Search the application, open the record, log in and use the Comments tab.
Submit within 21 days
The statutory period given to neighbours is 21 days. Late comments may not be taken into account.
Use material planning reasons
Focus on design, amenity, highways, access, parking, drainage, flood risk, ecology, trees, heritage, landscape, noise or policy.
| Useful planning points | Shropshire says these are not planning considerations |
|---|---|
| Residential amenity, privacy, overlooking, noise | Nobody has a right to a view from their property. |
| Highway safety, parking, access, public rights of way | Impact on property valuation. |
| Design, scale, materials, layout | Cost of development. |
| Trees, ecology, flood risk, drainage, landscape | Loss of trade or increased competition. |
| Listed buildings, conservation areas, policy conflict | Personal interests, civil disputes or personal circumstances. |
Do You Need Planning Permission in Shropshire?
Some works can be carried out without applying for planning permission. This is permitted development.
The permission required depends on the works. Check the Planning Portal consent-type guidance before choosing a form.
If you believe permission is not required, use a Lawful Development Certificate for confirmation.
Planning permission and Building Regulations are different. A project can need one, both or neither.
Submit a Shropshire Planning Application Without Avoidable Delay
Planning Portal lets you complete the form, attach supporting documents and pay fees online.
You can submit yourself or choose a professional agent depending on the proposal.
Use the Planning Portal fee calculator before paying.
Pay during Planning Portal submission, via Shropshire online payment route, or by phone on 0345 678 9004.
Minerals applications cannot currently be made through Planning Portal. Email them to planning.validation@shropshire.gov.uk.
If unable to submit online, send to Planning Services, Shropshire Council, PO Box 4826, Shrewsbury, SY1 9LJ.
Validation Process: What Stops an Application Moving
| Validation point | Official meaning | User action |
|---|---|---|
| Dedicated Validation Team | The team checks what information is necessary for each application type. | Prepare forms, plans, fees and supporting documents before upload. |
| Quantitative check | Validation checks whether required items are present; it is not approval. | Do not treat validation as meaning the scheme is acceptable. |
| 5 working days aim | The PDF says Shropshire aims to confirm validity or invalidity within 5 working days, depending on complexity. | Watch your email after submission. |
| Agent correspondence | Where an agent is provided, correspondence goes to the agent. | Make sure your agent forwards validation emails quickly. |
| Invalid application | Missing national requirements or pre-app identified items can make the application invalid. | Send every requested item, not partial fixes. |
Validation Checklist PDF: Details Applicants Miss
Email/file rules from the validation PDF
- Email submissions can be sent to planning.validation@shropshire.gov.uk where applicable.
- Save documents and attachments as PDF before submission.
- Use one document per attached file; avoid several documents in one file.
- Scan documents at the correct orientation.
- Email size is limited to 15 MB and individual file size to 10 MB.
- Reduce/compress files before sending.
Drainage, ecology/protected species, roof plans, tree survey, cross sections and coal mining assessment can be required where relevant.
Detailed 1:20 drawings, photographs, schedule of works, materials, method, structural survey and heritage statement can be needed.
Flood Risk Assessment, drainage, air quality, noise, contamination, transport, trees, protected species and landscape documents can apply.
The checklist includes ecology/protected species triggers and River Clun checklist references where relevant.
When Pre-Application Advice Is Worth Paying For
Shropshire says you do not have to obtain pre-app advice, but major changes without advice may be decided without further amendment opportunity.
Pre-app form, location/site plan with postcode, sketches, site photos, fee, proposal summary and specific questions.
28 days for householder and advertisement proposals; six weeks for other types unless a longer period is agreed.
Highways, ecology, landscape, rights of way, arboriculture, conservation, design, drainage, archaeology and public protection may be involved.
Use the planning area interactive map so you know which area team applies to the site.
Advice is without prejudice and does not secure permission.
| Pre-app type | 2026/27 official fee shown | Timescale shown |
|---|---|---|
| Householder development | £168 | 28 days |
| Agricultural under 540sqm | £168 | 28 days |
| Single dwelling / single building to residential | £557 | 42 days |
| 2–9 dwellings or small site where units unknown | £1,113 | 42 days |
Community Infrastructure Levy: Forms and Start-Work Risks
One or more new dwellings, including holiday lets and residential annexes, can be CIL liable regardless of size unless an exemption applies.
Residential extensions or replacement floorspace of 100sqm or more can trigger CIL.
Demolition/conversion floorspace can be offset only where lawful use evidence meets the required period.
Landowners are responsible unless another party assumes liability before commencement.
CIL Form 6 must be received at least one day before development starts where required.
Assumption of liability and commencement notice are needed before starting to enable instalments.
| CIL stage | Action | Risk if missed |
|---|---|---|
| Application | Submit CIL Form 1 where liable or potentially liable. | Validation or liability determination delay. |
| General consent / PD | Submit CIL Form 5 before starting if chargeable. | Surcharge and delayed liability decision. |
| Liability | Assume liability before commencement. | Landowner may be liable by default. |
| Commencement | Submit Form 6 at least one day before starting. | Full CIL due immediately and surcharge. |
| Payment | Pay according to demand notice and instalment policy. | Enforcement, extra charges and loss of instalments. |
Biodiversity Net Gain and Ecology Checks
Non-exempt development must demonstrate at least 10% Biodiversity Net Gain using the mandatory metric.
Small residential sites generally mean 1–9 dwellings on less than 1ha, or where dwellings are unknown, less than 0.5ha.
Small non-residential sites are where floorspace is less than 1,000sqm or the site area is less than 1ha.
Applications likely to impact protected sites, priority habitats or protected species may need ecological information.
Protected species, ecology, trees, River Clun, drainage and landscape information can be local-list triggers.
Shropshire lists ecology@shropshire.gov.uk for ecology and biodiversity contact.
Consultation, Committees, Timelines and Appeals
Site notices are displayed for all applications. Press notices apply for departures, major applications, conservation areas, listed buildings and public-right-of-way impacts.
The consultation period lasts 21 days, and applications cannot be determined until it expires.
Most applications typically take six to eight weeks. Major applications can take up to 13 weeks.
Applications are decided under officer delegated powers or by the area planning committee.
Applicants generally have six months from refusal, eight weeks for advertisements, and 28 days for TPO tree works appeals.
Appeals can be tracked through the Planning Inspectorate appeals casework portal.
Report a Suspected Shropshire Planning Breach Correctly
Check if it is a planning matter
Not every neighbour issue is planning enforcement. Check whether the issue is development, use, activity or breach of control.
Search permission first
Use Public Access to check whether there is planning permission, a condition, appeal, related application or permitted development route.
Speak locally where appropriate
Shropshire advises speaking to the party undertaking the works before contacting enforcement, where safe and appropriate.
Send complete evidence
Include your details, precise location, breach type, harm, suggested solution, photos, log sheets and supporting information.
Shropshire Planning Portal Problems and Fixes
| Problem | Try first | Why |
|---|---|---|
| No result found | Reference, postcode, single address line, road, village, property search, map search or weekly list. | Address formats, rural names and historic cases vary. |
| Cannot comment | Register/login, then open the application and use Comments tab. | Public Access account is required for comments. |
| Long comment risk | Draft outside the portal and paste. | Timeouts can interrupt drafting; cookie retention is browser-specific. |
| Documents missing | Check Documents, related cases, historic decision note and area office contact. | Older decision notices may need local office help. |
| Password email not received | Check spam/trash; register from scratch if unused account was removed. | Unused accounts can be removed. |
| Application invalid | Read validation request and send every missing item in correct PDF/file format. | Missing national/local information delays validation and determination. |
Shropshire Planning Contact Routes
0345 678 9004 can direct you to the local area planning office.
Shrewsbury, Oswestry and Wem: planning.northern@shropshire.gov.uk.
Craven Arms and Bridgnorth: planning.southern@shropshire.gov.uk.
planning.validation@shropshire.gov.uk for application submission and validation assistance.
planningenforcement@shropshire.gov.uk for suspected breach reports with complete evidence.
Planning Services, Shropshire Council, PO Box 4826, Shrewsbury, SY1 9LJ.
Use This Guide Safely Before Acting
📘 How to Use This Website
Use this site for planning research, then complete live actions on official council or Planning Portal pages.
Read Safe Use Guide🔗 Official Links Policy
Explains why official council, GOV.UK and Planning Portal links are labelled and placed beside tasks.
Read Link Policy✅ Source Verification
Explains how official planning links, maps, addresses and source accuracy are checked.
Read Verification PolicyOfficial Details Converted Into User Steps
- Public Access: applications, appeals, enforcements, saved searches, notifications and tracked applications.
- Search: Simple, Advanced, Weekly/Monthly Lists, Property and Map tabs.
- Comments: registration required, Comments tab, 21-day statutory period and automatic email acknowledgement for online comments.
- Publicity: site notices and press notices where applicable; neighbour letters are no longer issued.
- Validation: 5-working-day aim for validity/invalidity, agent correspondence, PDF rules and national/local requirements.
- Applications: Planning Portal submission, fee calculator, payment options, minerals exception and postal route.
- CIL: Form 1, Form 5, assumption of liability, commencement notice, instalments and surcharge risk.
- Enforcement: check permission first, online form/email route, complete evidence and triage process.
Shropshire Planning Portal FAQs
Where do I view Shropshire planning applications online?
Use Shropshire Council’s Public Access online planning register. You can search by keyword, reference, postcode, address, weekly/monthly list, property search or map search.
Do I need to register to comment?
Yes. You need a Public Access account before you can submit an online comment through the Comments tab.
How long do I have to comment?
The statutory time given to neighbours is 21 days. Submit before the deadline because late comments may not be considered.
Does Shropshire Council send neighbour letters?
No. Shropshire says neighbour notification letters are no longer issued. Applications are publicised by site notices and press notices where applicable.
What can I comment on?
Use material planning matters such as design, amenity, access, highways, drainage, trees, ecology, flood risk, heritage, public rights of way, landscape, noise and planning policy.
What should I not use as an objection?
Shropshire lists non-planning points such as loss of view, property value, cost of development, loss of trade/competition, personal interests, civil disputes and personal circumstances.
What is the Planning Portal used for in Shropshire?
The national Planning Portal is used to submit planning and building regulation applications, attach supporting documents and pay fees. Public Access is for existing cases, comments and tracking.
Why might a Shropshire planning application be invalid?
Missing national requirements, local-list documents, correct fee, ownership certificate, location plan, block plan, readable drawings or required technical reports can make an application invalid.
How long does a planning application take?
Most applications typically take six to eight weeks to determine. Major applications can take up to 13 weeks, and extensions of time can be agreed where more time is needed.
How do I report a planning breach?
Check whether it is a planning matter and whether permission or permitted development rights exist. Then use the online form or email planningenforcement@shropshire.gov.uk with your details, location, breach type, harm, suggested solution and supporting evidence.