Shropshire Planning Portal: Search, Map, Comment & Apply

Shropshire planning portal • refreshed official guide

Search, Track, Comment, Apply or Report Through the Right Shropshire Planning Route

Use this page as a practical task board for Shropshire Public Access: search cases, use map search, comment before the deadline, track updates, apply safely, check validation, avoid CIL mistakes and report breaches with complete evidence.

Public AccessApplications / appeals / enforcement
LoginComment / track / alerts
ApplyPlanning Portal + validation
Before WorkCIL / BNG / conditions
★ Start with your task
What Are You Trying to Do on Shropshire Planning Portal?

Choose one action. Each card jumps to the exact checklist, official link and common mistake to avoid.

Fast route: existing case = Shropshire Public Access. New application = Planning Portal. Minerals application = submit direct to Shropshire. Unsure if consent is needed = permission/LDC route first. Suspected breach = enforcement route only after checking history.
Fast route answer

Which Shropshire Planning Website Should You Use?

User taskCorrect routeWhat it solves
View a planning applicationShropshire Public AccessCurrent/historic applications, progress, documents, appeals and decisions.
Comment on an applicationPublic Access accountOnline comments require registration and are automatically acknowledged by email.
Get alertsSaved search / tracked applicationEmail notifications for updates, final decisions and later appeals.
Submit a new applicationNational Planning PortalOnline form, document upload and fee payment.
Check permission firstDo I need permission + LDCChecks permitted development and gives formal certainty route.
Map + lists

Map Search, Property Search and Weekly Lists

Map search

Best for rural sites, farms, hamlets, unnamed land, lanes, parish edges and applications where the address does not match postcode search.

Property search

Best when you know the exact property and want a planning-history style route for one site.

Weekly/monthly lists

Best when you want newly submitted or recently decided applications without a reference.

Enforcement register

Use this when searching formal enforcement action rather than a normal planning application.

Map caution: use map search to find a record, then confirm the site using the location plan, red-line boundary, decision notice and approved drawings. Do not treat a map marker as the legal boundary.
Login

When You Need a Shropshire Public Access Account

TaskLogin needed?What to do
Search applicationsNoUse keyword, reference, postcode, address, map or weekly list.
Open documentsUsually noOpen the application record and use Documents.
Comment onlineYesRegister, log in, open the application and use Comments.
Save searchYesCreate a search profile and select email notifications.
Track applicationYesTrack the record to receive progress, decision and appeal updates.

Account and timeout fixes

  • If registration email does not arrive, check spam and trash first.
  • If password reset fails, an unused account may have been removed; register again.
  • For long comments, type outside Public Access first and paste into the comment box.
  • If logged out during drafting, the portal may retain the comment in that browser’s cookies for up to two days on the same machine.
  • Do not switch device/browser mid-comment if you are relying on the cookie-retained draft.
Documents

What to Read Before You Comment, Buy or Build

📍FirstLocation planSite and access
📐ThenDrawingsPlans / elevations / floors
🌿ThenReportsEcology / flood / heritage
💬ThenCommentsPublic + consultees
FinallyDecisionConditions + appeals
Copyright/legal use: Shropshire publishes planning documents online for inspection in connection with planning applications. Copy use may be restricted by law, and the council does not give permission for other uses.
Historic decision note: for some historic decision notices, Shropshire says you may need to contact the local area planning office.
Comments

Comment, Object or Support Before the 21-Day Deadline

1

Do not wait for a neighbour letter

Shropshire says neighbour notification letters are no longer issued. Applications are publicised by site notices and press notices where applicable.

2

Register before commenting

Search the application, open the record, log in and use the Comments tab.

3

Submit within 21 days

The statutory period given to neighbours is 21 days. Late comments may not be taken into account.

4

Use material planning reasons

Focus on design, amenity, highways, access, parking, drainage, flood risk, ecology, trees, heritage, landscape, noise or policy.

Useful planning pointsShropshire says these are not planning considerations
Residential amenity, privacy, overlooking, noiseNobody has a right to a view from their property.
Highway safety, parking, access, public rights of wayImpact on property valuation.
Design, scale, materials, layoutCost of development.
Trees, ecology, flood risk, drainage, landscapeLoss of trade or increased competition.
Listed buildings, conservation areas, policy conflictPersonal interests, civil disputes or personal circumstances.
After you submit: online comments are automatically acknowledged to the registered email address. Published comments include your name, while signatures, telephone numbers, postal addresses and email addresses are removed. Petitions are not published online.
Permission check

Do You Need Planning Permission in Shropshire?

Permitted development

Some works can be carried out without applying for planning permission. This is permitted development.

Consent type

The permission required depends on the works. Check the Planning Portal consent-type guidance before choosing a form.

Formal certainty

If you believe permission is not required, use a Lawful Development Certificate for confirmation.

Separate building rules

Planning permission and Building Regulations are different. A project can need one, both or neither.

Apply safely

Submit a Shropshire Planning Application Without Avoidable Delay

Online route

Planning Portal lets you complete the form, attach supporting documents and pay fees online.

Who submits

You can submit yourself or choose a professional agent depending on the proposal.

Fee calculator

Use the Planning Portal fee calculator before paying.

Payment routes

Pay during Planning Portal submission, via Shropshire online payment route, or by phone on 0345 678 9004.

Minerals exception

Minerals applications cannot currently be made through Planning Portal. Email them to planning.validation@shropshire.gov.uk.

Paper route

If unable to submit online, send to Planning Services, Shropshire Council, PO Box 4826, Shrewsbury, SY1 9LJ.

Validation

Validation Process: What Stops an Application Moving

Validation pointOfficial meaningUser action
Dedicated Validation TeamThe team checks what information is necessary for each application type.Prepare forms, plans, fees and supporting documents before upload.
Quantitative checkValidation checks whether required items are present; it is not approval.Do not treat validation as meaning the scheme is acceptable.
5 working days aimThe PDF says Shropshire aims to confirm validity or invalidity within 5 working days, depending on complexity.Watch your email after submission.
Agent correspondenceWhere an agent is provided, correspondence goes to the agent.Make sure your agent forwards validation emails quickly.
Invalid applicationMissing national requirements or pre-app identified items can make the application invalid.Send every requested item, not partial fixes.
PDF audit

Validation Checklist PDF: Details Applicants Miss

📝FormComplete itOwnership + declaration
💷FeeCorrect feeUse fee calculator
📍PlansLocation + blockReadable and scaled
📐DrawingsExisting + proposedElevations/floors where needed
🏛️ReportsTrigger basedHeritage/ecology/flood/trees

Email/file rules from the validation PDF

  • Email submissions can be sent to planning.validation@shropshire.gov.uk where applicable.
  • Save documents and attachments as PDF before submission.
  • Use one document per attached file; avoid several documents in one file.
  • Scan documents at the correct orientation.
  • Email size is limited to 15 MB and individual file size to 10 MB.
  • Reduce/compress files before sending.
Householder triggers

Drainage, ecology/protected species, roof plans, tree survey, cross sections and coal mining assessment can be required where relevant.

Listed building

Detailed 1:20 drawings, photographs, schedule of works, materials, method, structural survey and heritage statement can be needed.

Technical triggers

Flood Risk Assessment, drainage, air quality, noise, contamination, transport, trees, protected species and landscape documents can apply.

River Clun / ecology

The checklist includes ecology/protected species triggers and River Clun checklist references where relevant.

Pre-application advice

When Pre-Application Advice Is Worth Paying For

Not mandatory

Shropshire says you do not have to obtain pre-app advice, but major changes without advice may be decided without further amendment opportunity.

Send with request

Pre-app form, location/site plan with postcode, sketches, site photos, fee, proposal summary and specific questions.

Response timing

28 days for householder and advertisement proposals; six weeks for other types unless a longer period is agreed.

Specialists

Highways, ecology, landscape, rights of way, arboriculture, conservation, design, drainage, archaeology and public protection may be involved.

Area check

Use the planning area interactive map so you know which area team applies to the site.

No guarantee

Advice is without prejudice and does not secure permission.

Pre-app type2026/27 official fee shownTimescale shown
Householder development£16828 days
Agricultural under 540sqm£16828 days
Single dwelling / single building to residential£55742 days
2–9 dwellings or small site where units unknown£1,11342 days
Fee warning: pre-app fees change. Check Shropshire’s live fee page before paying, especially if you need a site visit, online meeting or specialist officer input.
CIL

Community Infrastructure Levy: Forms and Start-Work Risks

May be liable

One or more new dwellings, including holiday lets and residential annexes, can be CIL liable regardless of size unless an exemption applies.

Large extensions

Residential extensions or replacement floorspace of 100sqm or more can trigger CIL.

Existing floorspace

Demolition/conversion floorspace can be offset only where lawful use evidence meets the required period.

Landowner liability

Landowners are responsible unless another party assumes liability before commencement.

Commencement notice

CIL Form 6 must be received at least one day before development starts where required.

Instalment risk

Assumption of liability and commencement notice are needed before starting to enable instalments.

CIL stageActionRisk if missed
ApplicationSubmit CIL Form 1 where liable or potentially liable.Validation or liability determination delay.
General consent / PDSubmit CIL Form 5 before starting if chargeable.Surcharge and delayed liability decision.
LiabilityAssume liability before commencement.Landowner may be liable by default.
CommencementSubmit Form 6 at least one day before starting.Full CIL due immediately and surcharge.
PaymentPay according to demand notice and instalment policy.Enforcement, extra charges and loss of instalments.
BNG + ecology

Biodiversity Net Gain and Ecology Checks

Core rule

Non-exempt development must demonstrate at least 10% Biodiversity Net Gain using the mandatory metric.

Small sites

Small residential sites generally mean 1–9 dwellings on less than 1ha, or where dwellings are unknown, less than 0.5ha.

Non-residential small sites

Small non-residential sites are where floorspace is less than 1,000sqm or the site area is less than 1ha.

Ecology guidance

Applications likely to impact protected sites, priority habitats or protected species may need ecological information.

Validation triggers

Protected species, ecology, trees, River Clun, drainage and landscape information can be local-list triggers.

Contact

Shropshire lists ecology@shropshire.gov.uk for ecology and biodiversity contact.

Decision stage

Consultation, Committees, Timelines and Appeals

Publicity

Site notices are displayed for all applications. Press notices apply for departures, major applications, conservation areas, listed buildings and public-right-of-way impacts.

Consultation

The consultation period lasts 21 days, and applications cannot be determined until it expires.

Decision timing

Most applications typically take six to eight weeks. Major applications can take up to 13 weeks.

Decision maker

Applications are decided under officer delegated powers or by the area planning committee.

Appeal timing

Applicants generally have six months from refusal, eight weeks for advertisements, and 28 days for TPO tree works appeals.

Track appeals

Appeals can be tracked through the Planning Inspectorate appeals casework portal.

Approval headline is not enough: read the decision notice, approved plan numbers and every condition before starting work.
Enforcement

Report a Suspected Shropshire Planning Breach Correctly

1

Check if it is a planning matter

Not every neighbour issue is planning enforcement. Check whether the issue is development, use, activity or breach of control.

2

Search permission first

Use Public Access to check whether there is planning permission, a condition, appeal, related application or permitted development route.

3

Speak locally where appropriate

Shropshire advises speaking to the party undertaking the works before contacting enforcement, where safe and appropriate.

4

Send complete evidence

Include your details, precise location, breach type, harm, suggested solution, photos, log sheets and supporting information.

Incomplete report risk: reports with insufficient information can be delayed in registration and may not be investigated further because officers cannot chase supporting information.
What happens next: valid cases are triaged, Shropshire aims to register valid cases within five working days, and complex enforcement can take months or years because of legal challenges, appeals, notices and compliance periods.
Troubleshooting

Shropshire Planning Portal Problems and Fixes

ProblemTry firstWhy
No result foundReference, postcode, single address line, road, village, property search, map search or weekly list.Address formats, rural names and historic cases vary.
Cannot commentRegister/login, then open the application and use Comments tab.Public Access account is required for comments.
Long comment riskDraft outside the portal and paste.Timeouts can interrupt drafting; cookie retention is browser-specific.
Documents missingCheck Documents, related cases, historic decision note and area office contact.Older decision notices may need local office help.
Password email not receivedCheck spam/trash; register from scratch if unused account was removed.Unused accounts can be removed.
Application invalidRead validation request and send every missing item in correct PDF/file format.Missing national/local information delays validation and determination.
Contact routes

Shropshire Planning Contact Routes

Customer Services

0345 678 9004 can direct you to the local area planning office.

Northern area

Shrewsbury, Oswestry and Wem: planning.northern@shropshire.gov.uk.

Southern area

Craven Arms and Bridgnorth: planning.southern@shropshire.gov.uk.

Validation Team

planning.validation@shropshire.gov.uk for application submission and validation assistance.

Enforcement

planningenforcement@shropshire.gov.uk for suspected breach reports with complete evidence.

Postal planning

Planning Services, Shropshire Council, PO Box 4826, Shrewsbury, SY1 9LJ.

Before contacting: prepare the planning reference, address, site location, screenshots, document name, date, issue summary and what you need the council to check.
Verified internal help

Use This Guide Safely Before Acting

Internal guide

📘 How to Use This Website

Use this site for planning research, then complete live actions on official council or Planning Portal pages.

Read Safe Use Guide
Internal policy

🔗 Official Links Policy

Explains why official council, GOV.UK and Planning Portal links are labelled and placed beside tasks.

Read Link Policy
Internal policy

✅ Source Verification

Explains how official planning links, maps, addresses and source accuracy are checked.

Read Verification Policy
Official source audit

Official Details Converted Into User Steps

  • Public Access: applications, appeals, enforcements, saved searches, notifications and tracked applications.
  • Search: Simple, Advanced, Weekly/Monthly Lists, Property and Map tabs.
  • Comments: registration required, Comments tab, 21-day statutory period and automatic email acknowledgement for online comments.
  • Publicity: site notices and press notices where applicable; neighbour letters are no longer issued.
  • Validation: 5-working-day aim for validity/invalidity, agent correspondence, PDF rules and national/local requirements.
  • Applications: Planning Portal submission, fee calculator, payment options, minerals exception and postal route.
  • CIL: Form 1, Form 5, assumption of liability, commencement notice, instalments and surcharge risk.
  • Enforcement: check permission first, online form/email route, complete evidence and triage process.
FAQs

Shropshire Planning Portal FAQs

Where do I view Shropshire planning applications online?

Use Shropshire Council’s Public Access online planning register. You can search by keyword, reference, postcode, address, weekly/monthly list, property search or map search.

Do I need to register to comment?

Yes. You need a Public Access account before you can submit an online comment through the Comments tab.

How long do I have to comment?

The statutory time given to neighbours is 21 days. Submit before the deadline because late comments may not be considered.

Does Shropshire Council send neighbour letters?

No. Shropshire says neighbour notification letters are no longer issued. Applications are publicised by site notices and press notices where applicable.

What can I comment on?

Use material planning matters such as design, amenity, access, highways, drainage, trees, ecology, flood risk, heritage, public rights of way, landscape, noise and planning policy.

What should I not use as an objection?

Shropshire lists non-planning points such as loss of view, property value, cost of development, loss of trade/competition, personal interests, civil disputes and personal circumstances.

What is the Planning Portal used for in Shropshire?

The national Planning Portal is used to submit planning and building regulation applications, attach supporting documents and pay fees. Public Access is for existing cases, comments and tracking.

Why might a Shropshire planning application be invalid?

Missing national requirements, local-list documents, correct fee, ownership certificate, location plan, block plan, readable drawings or required technical reports can make an application invalid.

How long does a planning application take?

Most applications typically take six to eight weeks to determine. Major applications can take up to 13 weeks, and extensions of time can be agreed where more time is needed.

How do I report a planning breach?

Check whether it is a planning matter and whether permission or permitted development rights exist. Then use the online form or email planningenforcement@shropshire.gov.uk with your details, location, breach type, harm, suggested solution and supporting evidence.

Editorial disclaimer: This guide helps users navigate Shropshire planning tasks in plain English. Planning records, consultation dates, fees, validation requirements, CIL rules, BNG rules, permitted development, enforcement policy and appeal deadlines can change. Always verify live records, forms, fees and legal requirements on Shropshire Council, GOV.UK or Planning Portal official pages before acting.
Final summary

Use the Right Shropshire Planning Route

🔎Find casePublic AccessReference first
🗺️Find landMap SearchThen confirm plans
💬CommentLogin needed21-day window
📤ApplyPlanning PortalForm + fee
⚠️BreachCheck firstThen evidence